Terms and Conditions for Commercial Resin Driveway Cleaning
Introduction
Welcome to our Commercial Resin Driveway Cleaning service. These Terms and Conditions outline the rules and regulations for the use of our services. By engaging with us, you agree to comply with and be bound by these terms.
Scope of Services
Our services include the thorough cleaning of commercial resin driveways, which encompasses the removal of stains, algae, moss, and other contaminants. We utilize eco-friendly cleaning agents and state-of-the-art equipment to ensure optimal results. The scope of our services is detailed as follows:
- Surface Cleaning: Removal of surface-level stains and dirt.
- Deep Cleaning: Elimination of deep-seated contaminants using specialized equipment.
- Sealing Services: Application of sealants to protect the driveway from future damage.
- Maintenance Plans: Regular maintenance schedules to keep the driveway in pristine condition.
Client Responsibilities
To facilitate the effective delivery of our services, clients are required to:
- Provide accurate information regarding the condition and size of the driveway.
- Ensure that the driveway is accessible during the scheduled service hours.
- Remove any obstacles or vehicles that may hinder the cleaning process.
- Inform us of any specific concerns or areas that require special attention.
Payment Terms
Our payment terms are designed to be transparent and straightforward. The key points include:
- Quotation: A detailed quotation will be provided prior to the commencement of services.
- Deposit: A deposit may be required to secure the booking.
- Payment Schedule: Payment is due upon completion of the service, unless otherwise agreed upon.
- Accepted Methods: We accept various payment methods including credit/debit cards, bank transfers, and cash.
- Late Payments: Late payments may incur additional fees as outlined in the quotation.
Service Schedule and Delays
We strive to adhere to the agreed-upon schedule. However, unforeseen circumstances may lead to delays. Our policies regarding scheduling and delays include:
- Booking Confirmation: Services are scheduled upon receipt of the deposit and confirmation from both parties.
- Rescheduling: Clients may request to reschedule services with at least 48 hours' notice.
- Delays: In cases of extreme weather or equipment failure, we will notify clients promptly and arrange an alternative date.
- Cancellation Policy: Cancellations made less than 24 hours before the scheduled service may incur a cancellation fee.
Warranty and Guarantee
We stand by the quality of our work and offer the following warranties:
- Service Guarantee: We guarantee the effectiveness of our cleaning services for up to 90 days post-service.
- Workmanship Warranty: Any issues arising from our workmanship within one year will be addressed at no additional cost.
- Exclusions: Natural wear and tear, accidents caused by third parties, and pre-existing conditions not addressed during the initial assessment are excluded from the warranty.
Liability and Insurance
Protecting both our clients and our business is paramount. Our liability and insurance policies include:
- Insurance Coverage: We maintain comprehensive liability insurance to cover any damages or accidents that may occur during service delivery.
- Limitations of Liability: Our liability is limited to the total cost of the services provided. We are not liable for indirect, incidental, or consequential damages.
- Client Insurance: Clients are encouraged to have their own insurance coverage for additional protection.
Termination of Agreement
Either party may terminate the agreement under the following conditions:
- Mutual Agreement: Both parties agree to terminate the contract in writing.
- Breach of Terms: Failure to adhere to the terms and conditions may result in termination.
- Force Majeure: Unforeseeable circumstances beyond our control, such as natural disasters, may lead to termination without penalty.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which the service is provided. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in this area.
Amendments
We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
Dispute Resolution
In the event of a dispute, both parties agree to seek an amicable resolution through negotiation. If a resolution cannot be reached, the matter will be escalated to mediation or arbitration as per the governing laws.
By engaging our Commercial Resin Driveway Cleaning services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.